Mentoros SupportSales-led

Sales-led pricing for governed customer support

Mentoros Support is a premium, consultative deployment. Volume, channels, integrations, and SLA requirements are scoped with our team — not purchased from a fixed price list.

What this means

  • Scoped to your support stack, channels, and approved knowledge
  • Throughput and SLA targets aligned to your operational profile
  • Commercial terms shaped to deployment scope, integrations, and service level

See engagement model →

Public pricing is available for Mentoros E-Commerce. View E-Commerce pricing →

What shapes the engagement

What's included

  • Full Mentoros Support deployment with conversation reviewability, agent assist, and deflection workflows
  • Implementation, knowledge integration, and tone configuration
  • Ongoing optimization, performance reviews, and named customer success contact

What's configurable

  • Languages, channels, and customer-facing surfaces (web, app, in-product, social)
  • Integrations with existing helpdesk, CRM, and knowledge systems
  • Governance scope: review thresholds, escalation rules, and access controls

What scopes the price

  • Conversation volume and language coverage
  • Number of integrations and depth of system connections
  • Deployment mode (cloud, hybrid, customer-tenant) and security requirements