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Sync Your Data

Easily upload and manage your product catalogs and business documents.

Overview

Mentoros makes it incredibly easy to train your AI assistant. You don't need complex integrations to get started—simply upload your existing data in CSV, JSON, or XML format, and our system handles the rest.

How Syncing Works

When you upload a file via the Merchant Dashboard, our backend triggers an automatedKnowledge Engine. This system analyzes your data, extracts structural information, and prepares it for our Intelligent Discovery engine.

CSV / Excel

Perfect for flat product lists. Use our prefixing convention to control how data is indexed.

JSON

Ideal for nested data structures and complex product relationships.

XML

Standard format for many legacy inventory systems and product feeds.

The Upload Process

Follow these steps in the Data Management section of your dashboard to sync your catalog:

1

Initialize the Session

Click the "Start Import Batch" button to prepare the system for new data.

2

Select Your Files

Drag and drop your CSV, JSON, or XML files into the designated upload area.

3

Upload to Secure Storage

Click "Upload Selected Files". The system will securely transfer your data to your private vault.

4

Finalize Synchronization

Once the upload is complete, click "Trigger Import". This starts the Knowledge Engine, which processes and indexes your data for the assistant.

Index vs. Data Properties

To provide the most accurate answers, Mentoros distinguishes between Index Properties(what the AI uses to find information) and Data Properties (the details the AI returns to the user).

i:Index Properties (CSV Only)

In CSV files, properties prefixed with i: (e.g., i:product_name) are treated as searchable fields. For JSON and XML, use the index object/tag.

d:Data Properties (CSV Only)

In CSV files, properties prefixed with d: (e.g., d:price) are stored as metadata. For JSON and XML, use the data object/tag.

Format Examples

CSV Format

Use prefixes to define searchable fields.

id,i:product_name,i:category,d:price,d:stock_status
101,Sony a7C II,Mirrorless Cameras,2199.00,In Stock
102,Canon EOS R6,Mirrorless Cameras,2499.00,Out of Stock

Individual Entry Management

For quick updates or adding single items, use the Single Item Manager. This feature provides a schema-driven form that ensures your data is always correctly structured.

Real-time Editing

Search for any item by ID, update its properties via the intuitive form, or switch to theJSON View for advanced structural edits.

Custom Schema Definition

Advanced users can define custom data schemas in the Preferences section to tailor the management forms to their specific business needs.

Intelligent Discovery Advantage

By separating index and data properties, Mentoros can perform high-speed contextual matching on customer queries while maintaining a rich set of attributes for every item in your catalog.

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