Back to Documentation

Merchant Portal Metrics

Understand the key performance indicators (KPIs) and insights tracked in the Mentoros Merchant Portal.

Business Intelligence Dashboard

The Merchant Portal provides a real-time view of your assistant's performance and its impact on your business. We focus on actionable metrics that help you understand customer intent and ROI.

Sales Performance

Track estimated revenue generated through assistant-led interactions and monitor conversion trends over time.

Cart Value KPIs

Analyze the average value of items added to carts during AI sessions compared to standard site visits.

Usage & Volume

Monitor API consumption, active conversation counts, and message volume to ensure optimal service scaling.

Engagement Trends

Compare current performance against previous periods to identify growth patterns and seasonal shifts in customer behavior.

AI-Driven Data Exploration

Beyond static charts, Mentoros offers an Intelligent Analytics Chat. This allows you to query your business data using natural language, generating instant reports and visualizations.

External Data Connectors

Securely connect your existing business tools like Zoho or PowerBI to centralize your intelligence and gain a holistic view of your operations.

Was this article helpful?