Session Intelligence
Review full conversation transcripts to understand how customers are interacting with your assistant. Identify common pain points, frequently asked questions, and areas where the knowledge base might need more detail.
Human-in-the-Loop
Directly participate in active conversations or send follow-up messages to customers from the dashboard.
Rich Media History
View AI-generated charts, data tables, and product recommendations exactly as the customer saw them.
Data Portability
All conversation data can be exported in CSV, JSON, or Excelformat for further analysis in your preferred business tools or for compliance auditing.
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